Are you tired of not being home for dinner, working all weekend and planning your life around an inconsistent work schedule? If you’re looking for regular hours and working in a clean and nice environment, then this is your job!
Margaret’s the Couture Cleaner is looking for outgoing, confident, responsible and personable individuals looking to provide an excellent customer experience to regular and loyal customers as well as new customers. Are you passionate about helping others and want to be in an environment that provides training and mentoring and encourages self-growth and development? Do you love fashion and would love to learn about textiles and garment care? Would you be excited to work for an environmentally conscious company that is constantly improving to stay on the cutting edge of the dry cleaning industry?
If so, we’d love to have you join our team.
We are a family-run business of four generations that provides very high-quality dry cleaning, laundry, handbag and leather cleaning and restoration, wedding gowns, etc. to the Southern California area. Treating our team as a business family has resulted in an incredibly low staff turnover among our 80 plus SoCal employees. We are searching for an enthusiastic, creative, and highly reliable customer service superstar to be the face of our company and create a fantastic customer experience.
As part of the Customer Service team you will be responsible for building relationships with customers, check-in orders, helping resolve customer complaints, and maintaining store appearance. You will also be accountable for meeting predetermined KPI’s, tracking customer orders, customer retention and communicating with the rest of the team.
We offer an enjoyable workplace with a competitive wage, paid Vacation, sick days, 401K, Medical and dental insurance. In addition, we are a continuously growing company that provides paid training and development opportunities so our associates can grow with us both professionally and personally. Our team works hard and has fun together!
If this is the type of opportunity you are looking for, please apply now to become one of our valued team members!
Margaret’s is a company with over four generations of restoration, preservation, and couture cleaning experience, and numerous specialty services for luxury home furnishings, window treatments, carpets & rugs, designer handbags, haute couture clothing, bridal gowns, antique furniture, fine art, and vintage collectibles.
Sales of our services to luxury designer boutiques and retail stores, department stores, designer showrooms, private collectors of vintage and couture clothing and leather goods, bridal salons. This position requires developing a book of business and servicing accounts, prospecting, and opening new accounts. In addition, it requires luxury customer management experience, proven territory and luxury retail management skills, reliable transportation, and excellent organizational skills.
Essential Duties and Responsibilities:
The job works both on an appointment and cold call basis. You will initiate regular, in-person contact with existing and prospective accounts, introduce these accounts to Margaret's Management Services, and develop a referral relationship. In addition, you will travel with your vehicle to existing and potential account sites throughout the sales territory. Excellent organizational skills are needed to manage the territory.
Strong relationship-building and business development skills. Familiar with time, territory, and call cycle management. Excellent communication and presentation skills, verbal and written, and grooming. Excellent customer service, high integrity and listening skills. High energy, stamina, and resourcefulness. Driven to accomplish sales goals and have better control of your income. Microsoft Office Applications (Word, Excel, PowerPoint), social network and email skills. Collaborative/cooperative relations with management and teamwork with corporate colleagues. Experience as a sales professional and luxury fashion and home furnishings industry experience with demonstrated success in growing sales.
This position is an Independent Contractor status (1099) in an established territory. This position includes a draw and commission to be discussed during the interview process.
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