Clean By Mail Service.

Even though we frequently ship all the services that Margaret's offers, some are more appropriate than others for shipping. The services most commonly used are:

Purse & Handbag Cleaning, Bridal Gown Preservation, Leather & Suede Cleaning, Necktie & Scarf Cleaning, Knit Cleaning, Blocking & Reknitting, Hand Laundered & Ironed Shirts, French Hand Laundry Service, and Table & Bed Linens.

No prior arrangements are necessary to use our UPS CleanByMail Service. Print a UPS CleanByMail Request Form from the link above and send the form along with your quote and your items to be processed. A quote can be obtained by submitting an estimate request. We’ll get started when we receive your order.  

*Margaret’s provides complimentary insurance for all packages up to $2,500. The cost of the additional insurance, approximately $1.00/$100 declared value, will be added to your final invoice. Margaret's will not be responsible for uninsured items damaged or lost in shipping. 

*The limit of liability for an inbound package is $5,000. If you wish to ship and insure a package for over $5,000, please get in touch with customer service, and we will send you a preprinted label. 

NOTE: If you wish to have us provide insurance of more than $2,500 on an item when it ships back to you, indicate the amount of coverage on the form. The cost of the additional insurance, approximately $1.00/$100 declared value, will be added to your shipping charge. Margaret's will not be responsible for uninsured items damaged or lost in shipping. 

 DISCLAIMER: * Please note that only Ground Shipping to Margaret's Couture Cleaners is complimentary. Should you need faster service, expedited shipping charges will be applied to your invoice. 

*Replacement costs will be based on the market value for USED GOODS. All NEW GOODs will be insured based on the Invoice value provided. 

CLEANBYMAIL@MARGARETS.COM. 

For security reasons, ALL  items MUST be shipped to our main plant at the San Diego location:

Margaret’s Cleaners
5150 Convoy Street
San Diego, CA 92111

If you reside outside of our Southern California pickup and delivery areas, you now have the option of shipping your handbag or apparel using Margaret's CleanByMail Service using UPS to provide you with a convenient way to drop off and send repairs to us. With over 4,900 UPS Store® locations, leather and couture care has never been more convenient. It's basically like having 4,900 Margaret's drop-off locations. 

One of our experts will get in touch with you as soon as we receive your items.
After printing your shipping label, follow the instructions on that page to find the nearest UPS drop-off location.

Shipping via the USPS or other carrier: 

Should you prefer to use a different carrier to send your item to us, the bottom right corner of the "Other Carrier Request Form" linked above can be cut out and used as a shipping label. Call our toll-free number: (866) 454-2375 to check on the status of an order or email: CLEANBYMAIL@MARGARETS.COM. 

The actual cleaning prices for our CleanByMail service are the same as our regular over-the-counter or delivery service. There is no minimum order, however, there is a single $5 surcharge for handling with each order (not each piece) in addition to the actual shipping cost. A summary list of our average pricing is available upon request. All prices are subject to change without notice. The turnaround for items processed through CleanByMail typically takes about 3 more days than our over-the-counter service. This time is in addition to shipping time to and from Margaret's.

Margaret's now offers estimates via our webcam using Skype or Facetime. You may also use an online estimate request for the item you are shipping. The estimates allow you attach several photos to show issues. Many problems can be seen by our CleanByMail specialists so we can give you a better idea of the price before you ship an item.

Include on the Request form the required Credit Card information for billing. Processing of the order will not be initiated until complete and verified card information is obtained. If you have used our CleanByMail service before we may have a credit card on file for you. In that case, just provide the last 4 digits of the card on the form as well as its expiration date.

Many items are shipped in our specially developed containers to protect the garments during shipping. Each item is carefully packaged to protect the finished garment. UPS ground shipping is used unless otherwise specified. Be sure to indicate declared value for insurance and your preferences regarding delivery if no one is home to receive the package.